Shipping and Delivery

Delivery in Israel

Supply of products

1. The store will ensure that the product ordered on the website is delivered to the address as typed by the customer on the registration page, within the time specified on the product's sales page, unless otherwise explicitly stated and after the credit company's approval of the transaction.
2. The store and / or suppliers will not be liable for late delivery of the product in the following cases:
2.1 Force Majeure and without prejudice to the generality of the foregoing, war, hostilities, emergencies and natural damage.
2.2 A strike at the companies to transport the products.
3. The delivery times of the products and / or services as indicated on the sales page include only business days: Sunday excluding Friday, holiday evenings and holiday days.

Cost of delivery


1. The shipping charge in the Regular shipping type is not included in the product price, if the customer wants to upgrade the shipping type he will do so on the shopping cart page where there will be a price next to each type of shipping, this price will be added to the final amount for payment.
2. In the installment sale, the store and / or the supplier may collect the shipping fee at the first payment.
3. The customer may collect the product directly from the store in advance with the store.
4. It is agreed that in the event of collection by the customer, no shipping fees will be charged from the customer.


International shipping

SHIPPING & PROCESSING TIME

We process and ship orders from our store in Israel Sunday through Thursday.

Orders are usually fulfilled and shipped within 1-3 business day - SOME RESTRICTIONS APPLY. 

You will be charged at the time the order is placed. When your order ships, we will send a shipping confirmation email with tracking information.

SHIPPING & HANDLING

U.S. orders

We offer free standard shipping on all U.S. orders. It typically takes up to 10-14 business days* for jewelry to reach its destination in the United States. Orders being shipped to P.O. Boxes, APOs and FPOs will ship via USPS. You will receive an email with tracking information and an estimated delivery date once your order ships. Upgraded shipping (3-5 business days) is available at extra cost. 

Orders to Canada

We offer free standard shipping on all orders to Canada. Please note: Duty / customs  / sales tax to all Canadian orders may apply. Standard shipping may take up to 21 business days. NO shipping to Canadian PO boxes. Upgraded shipping (3-5 business days) is available at extra cost. 

(**During the holiday season / peak mail times Free Standard Shipping options may not be available)

International shipping

We ship to select additional countries. Prices displayed on the website are in US dollars and are exclusive of shipping and relevant taxes. At checkout, you will see the applicable rates for your country. We are not responsible for additional import charges. 

SHIPPING METHODS

Standard delivery, via USPS:
Orders are shipped within 1-3 days and are delivered within (the United States) within 10-14 business days. Shipping to Canada approximately 14-21 business days. 

Standard international delivery, via post services:
Orders are shipped within 1-3 days and are delivered within10-30 business days.

Expedited shipping, via DHL/ UPS:

Expedited shipping is available for an additional fee, we use DHL or UPS as our expedited shipping carrier (please note: you will be required to sign for this package, unless you notify otherwise)

Orders are shipped within 1-3 days and are delivered within 3-5 business days

We do not OFFER expedited shipping to PO Boxes - only to physical addresses.


Customer service

Any questions or inquiries regarding the products presented on the website, including information about the correct use of the product and details and inquiries about the store and its activities, can be directed to:

Phone: +97235167021
Address: Tel Aviv, st. Alenby 67

Phone: +97235255004

Address: Tel Aviv, st. Alenby 35

Phone: +972584052861 (whats app)


Email (Email): elipaz1994ltd@gmail.com