General
- "Eli Paz" - a jewelry and diamond company
(hereinafter the "Company").
The company's stores are located in Tel Aviv, on the street.
Allenby, 67 and st. Allenby, 35.
The head office of the company is located at st. Allenby 67,
Tel Aviv.
The Eli Paz website (hereinafter “website”) is operated by
Eli Paz and offers secure online jewelry shopping (hereinafter “product”).
The company's products can be purchased on the website
through secure purchase and / or upon physical arrival at the company's stores.
Wherever masculine pronouns are used in these rules, the
feminine gender is also mentioned.
Purchases through the Website are subject to the terms and
conditions set forth in these Terms.
- The actual purchase of a product on the website will
constitute a statement on the part of the customer that he has read the
provisions of these rules, understood them and agreed with them.
- The rules are a binding agreement between the customer and
the company.
Purchase
- Anyone over 18 years old will be able to purchase on the
site.
- The site allows buyers to conveniently, easily and safely
purchase goods over the Internet.
- The product can be purchased on the site at any time until
the stock runs out.
- Purchases on the site are made by credit card (the
transaction will be made only after the approval of the credit company) (the
goods will be delivered to the buyer only after payment).
- The price of the goods indicated on the site includes the
amount of VAT.
- The company reserves the right to stop advertising and
selling the product at any time, as well as refuse the right to purchase on the
sales site at its sole discretion.
Terms of ordering
Below are the conditions required to place an order on the
website:
- The ordered products are in the company's warehouse at the
time of ordering. If an order has been placed for a product that is out of
stock, the company may notify the buyer of the lack of a product and allow them
to purchase a similar product or refund using the required credit card.
- The transaction is approved by the credit company /
payment received in cash.
- Customer order details have been filled in correctly,
including name and shipping address.
- Customer details to be provided when placing an order:
full name, ID number, telephone number, city, zip code, email, product delivery
address and payment details. By entering these details, the customer guarantees
that they are correct. It will be clarified that providing false personal data
is a criminal offense and the customer is required to provide their exact
details when placing an order. The order must contain complete identification
of the credit card holder and the purchaser, including identification and
shipping address.
- Final approval of the order by Eli Paz. The order does not
constitute final approval of the purchase. Only the approval of the company
after checking the order is the approval of the purchase!
- After placing the order, the buyer will wait for final
approval from Eli Paz and will be notified of the transaction.
- The purchase is secure and the transfer of credit card
details on the website is through a secure portal.
- With each purchase, the buyer will receive an invoice and
receipt, a warranty card and a gift wrap (box) for jewelry.
Eli Paz is not responsible for delays in product delivery
due to reasons beyond Eli Paz's control, such as closure, strike, sanctions, or
customer's unavailability for delivery made for him, or for any other reason
beyond Eli Paz's control.
- The company from time to time updates prices on the site,
however, if an unusual and non-obvious error occurred as a result of typing or
a technical error on the site, the company can inform the consumer about the
mistake and allow him to purchase the product at its original price or return
the customer's money through credit card company.
Refund and cancellation
- Cancellation of the transaction will be made in accordance
with the provisions of the Consumer Protection Regulation (Cancellation of Transaction,
5771-2010) and in accordance with the provisions of the Consumer Protection
Law, 5741-1981.
Delivery and transportation of goods
- The company will take care of the delivery of the goods to
the buyer at the address specified by him when making a purchase on the site,
within 5 working days in Israel. The company is not responsible for any delays
and / or delays in delivery and / or non-delivery caused by force majeure and /
or events beyond its control.
Customer service
- For any questions and / or inquiries regarding the status
of the goods and / or delivery and / or coordination of arrival at the
company's stores - you can contact the company's service representatives by
phone 03-5167021. Whatsapp number +972 58 405 28 61
Warranty and service
- As indicated in the warranty card issued to the customer,
depending on the product purchased.
Information security and privacy
Eli Paz can use information, soda laughing in a form to
provide you with the requested information and services. This personal information
will not be disclosed or used for marketing purposes without permission.
- The company takes reasonable precautions to maintain the
confidentiality of information as much as possible.
- In cases that are not under the control of the company and
/ or arise as a result of force majeure, the company is not responsible for any
damage, direct or indirect, caused to the client if this information is lost
and / or used unauthorized.
- The company
undertakes not to use the information provided to it by the buyers, but to
authorize the purchase on the sales site and in accordance with all laws.
Intellectual property
- All intellectual property rights in this trading site are
the exclusive property of the company. No information from the site and / or
sales site may be copied, reproduced, distributed, published or used in any
other way without the prior written consent of the company.
Law and jurisdiction
- The interpretation and enforcement of these Rules and / or
any action or dispute arising from them shall only be carried out in accordance
with the laws of Israel, and exclusive jurisdiction will be vested in the
competent court of the Tel Aviv-Jaffa District.